1. Introduction
At Airtasks, we take privacy and the protection of personal information seriously. We believe in transparency and are committed to being clear about our privacy practices, including how we treat your personal information.
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data in connection with your use of our websites (anyset.ai and its subdomains) and our related software and services (collectively referred to as the Services).
2. Acceptance of the Privacy Policy
To manage our business and provide you with our Services, we must process your personal information. By using our Services, you confirm that you have read and understood this policy, including how and why we use your information. If you do not agree with the practices described in this policy, you should not use our Services.
3. Information We Collect
3.1 Information You Provide to Airtasks
We collect personal information such as your name, email address, and phone number when you:
- Create an account
- Book a demo
- Subscribe to our newsletter
- Request access to resources (e.g., case studies)
- Request access to the trial version of our API
- Contact us
We may also collect additional information such as your language preferences, country of residence, employer, profession, and industry.
With your consent, we may further collect:
- Subscription packages and payment details
- Services purchased or expressed interest in
- Communication preferences
- Records of interactions, including service records and correspondence
- User-submitted content (e.g., comments on forums)
We use Stripe for payment processing. While we collect your billing name and address, we do not store your financial information. For details, see Stripe’s Privacy Policy.
3.2 Information We Collect Automatically
We collect certain usage data to improve our Services. This includes:
System Information and Usage Data
- Content viewed
- Time spent on our websites
- Dates and times of access
- Actions performed within the apps
- IP-based location (city and country)
- Browser and device information
Cookies and Similar Technologies
We use cookies and related technologies to remember your settings and enhance your experience. By continuing to use our websites, you consent to the use of these technologies. You can usually disable cookies in your browser settings, though this may affect functionality.
We also use third-party tools, such as Google Analytics, to analyze how users interact with our Services.
To protect our websites, we use Google reCAPTCHA to distinguish human users from bots. reCAPTCHA collects data such as IP address and mouse movements for verification. For more information, visit Google’s Privacy Policy and Terms of Service.
4. How We Use Your Information
We use your personal data for purposes such as:
- Verifying your identity
- Providing Services and support
- Sending you contractual and promotional communications (where consented)
- Improving and troubleshooting our applications
- Tailoring content and advertisements to your interests
- Performing analytics using automated tools
- Preventing fraud and piracy
Unless otherwise stated, you are not legally required to provide personal data. However, not providing it may limit your ability to use our Services.
5. How We Share Your Information
We share your personal data only when necessary to operate, maintain, and improve our Services. Specifically, we may disclose your information in the following limited circumstances:
- With your explicit permission
- To trusted service providers who assist us in areas like sales, support, infrastructure, and analytics
- When required by law, such as in response to subpoenas or legal processes
- To detect, prevent, or address fraud, abuse, or security issues
- As part of a business transaction, such as a merger, acquisition, or asset sale
- In anonymized or aggregated form, where the information cannot be used to identify you
All third-party service providers are contractually obligated to handle your data in compliance with applicable data protection laws and may not use your information for their own purposes.
We do not sell your personal data to third parties under any circumstances.
6. How We Protect Your Information
We use physical, administrative, and technological safeguards consistent with industry standards, including:
- TLS encryption for all internet communication
- Password protection for user accounts
- Internal access controls limiting data access to authorized personnel only
While we strive to protect your data, no method is 100% secure. If you have concerns about your data’s security, please contact us at privacy@anyset.ai.
7. Your Rights and Choices
You may access, update, delete, or restrict the use of your personal data. You may also:
- Withdraw consent at any time
- Manage your communication preferences via your Anyset account
- Unsubscribe from marketing communications via provided links
Some service-related emails cannot be fully disabled without closing your account.
8. Data Retention and Storage
We store your data on servers operated by our service providers. Core account data is stored in Canada, while marketing-related data may be stored internationally.
We retain data as long as needed to provide Services or comply with legal requirements.
9. Children’s Privacy
Our Services are designed for adults. We do not knowingly collect personal data from children.
10. Public Disclosure of Personal Data
Your data is not made public. Some information may be visible to members of your workplace or team, but marketing-related data is only accessed by authorized personnel for internal purposes.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. The “Last updated” date at the top will be revised accordingly. If we have your email, we will notify you of material changes.
12. Contact Information
If you have questions or concerns about this policy, contact us at:
Email: privacy@anyset.ai
Phone: +1 (437) 900-2214
Address:
Anyset Inc.
111 5th Ave SW
Suite 100-248
Calgary AB
T2P 3Y6